Untuk IVR, pusat kontak, dan sistem telepon otomatis lainnya menghasilkan perintah suara dan salam yang berkualitas ahli, mudah dimengerti, dan terdengar alami. Tingkatkan kualitas pengalaman pelanggan Anda.
Dipercaya Oleh Perusahaan Paling Ambisius di Dunia
Buat perintah suara IVR dengan suara AI realistis Wavel untuk memberikan pengalaman pusat kontak yang lebih baik kepada klien dengan memungkinkan interaksi manusia yang lebih individual.
Coba Sekarang
Perekaman manual suara IVR membuang-buang waktu dan uang. Dengan Wavel, Anda dapat dengan cepat membuat perintah audio dengan nada profesional.
Coba Sekarang
Wavel mendukung lebih dari 120 suara dalam lebih dari 20 bahasa dengan berbagai aksen. Untuk melayani konsumen secara internasional, siapkan layanan pusat kontak otomatis dalam masing-masing bahasa ini.
Coba Sekarang
Ketika pelanggan menelepon bisnis dengan pertanyaan, keluhan, atau kebutuhan dukungan, mereka biasanya mendengar suara IVR. IVR membangun suasana hati dan memberikan pratinjau interaksi mereka dengan bisnis kepada penelepon. Oleh karena itu, sangat penting untuk memastikan pesan atau perintah audio tampak asli. Aplikasi layanan mandiri konsumen apa pun dapat ditingkatkan dengan sulih suara khusus merek Murf yang berkualitas tinggi.
.webp)
In Wavel's text editor, enter your IVR script or a text file that already has voice prompts in it. From Wavel's vast collection of realistic-sounding male and female AI voices in a range of accents, pick the ideal voice for your IVR messaging.
Depending on your needs, edit and adjust the IVR script's text. Additionally, you can add flavor to your voiceover by using customization tools like pronunciation, emphasis, and more. Choose a soundtrack from Wavel's collection of soundtracks, or upload your own.
To render the voiceover, select "Build Audio" from the menu. To give your customers a better contact center experience, integrate the created voiceover with your IVR system.
Editor Video, Usaha Kecil (50 karyawan atau kurang)
Sebagai editor video saya memerlukan banyak audio untuk video saya dan saya juga harus melakukan beberapa pengeditan dengan bagian terkait dubbing atau subtitel dan di sini WavelAi menyelesaikan kira-kira semua masalah saya hanya dalam beberapa menit.
Manajer Pemasaran Digital dan Komunikasi Pemasaran Senior
Di sisi Wavel, kami secara efektif memanfaatkan opsi untuk menambahkan subtitle ke video dan melapisi audio dalam berbagai bahasa ke dalam video.
Pengembangan Bisnis Pasar Menengah
Sangat mudah untuk mengatur dan memulai dalam beberapa menit. UI/UX sangat bagus dan menyederhanakan manajemen file.
Platform dubbing dan terjemahan video di atas potongan
Tim ini benar-benar berdedikasi untuk mengembangkan platform sulih suara dan terjemahan video terbaik yang ada.
Ini sangat akurat, sungguh menakjubkan betapa cepatnya teknologi berkembang dan hal-hal yang tadinya tampak mustahil kini menjadi mungkin.
IVR: What is it?
IVR, or interactive voice response, is an automated phone system technology that enables incoming callers to access information via prerecorded messages without speaking to an agent and to use menu options via a touch-tone keypad selection or speech recognition to have their call routed to particular departments or specialists.
What role does TTS play in IVR automation?
The messaging process can be automated by IVR systems by using TTS to create audio prompts instead of expensive, time-consuming voice recordings.
How many languages are voice over services offered for IVR?
Call centers can leverage Wavel's selection of 120+ voices in 20+ languages to provide voiceovers for their IVR systems. American English, British English, German, Italian, Spanish, French, Arabic, Hindi, Chinese, Japanese, and Indonesian are just a few of the languages that fall under this category.
Give your IVR System's voiceover the finest possible treatment to delight your callers and consumers.
Typically, an automated, monotonous, robotic-sounding voice recording would communicate with a consumer during an IVR contact, and the customer would answer by pressing the appropriate buttons to move through the system. Today's IVR systems, however, come with built-in speech recognition and text to speech capabilities that completely automate outgoing messages and allow users to converse verbally with the system rather than pressing buttons. This saves time and effort because it takes a lot of time to record every possible response.
In other words, because it speeds up production without requiring the recording of audio files with human voices, TTS has become a popular option when developing voice applications like IVR.The use of recorded files necessitates the recording of each message in a human voice, as opposed to the dynamic generation of TTS prompts in a professional voice from raw text.
An interactive voice response system's text to speech converter makes use of neural network algorithms to provide a realistic, entertaining, and customized user experience. Thus, businesses may add branded, high-quality audio to any client self-service application to enhance it. TTS also gives contact centers the ability to produce natural-sounding speech in a variety of tongues and accents, serving a global clientele.
How can I build an online voice over for an IVR?
In order to create IVR voice over, a voice actor will often record a series of voice prompts in a professional, cutting-edge recording studio. After further modifying, editing, and normalising the recorded voice over, IVR prompts are created and integrated into the IVR system. The entire process takes a long time and costs money.
TTS software streamlines the entire process, obviates the need for a company to purchase pricey recording gear and a recording studio, and spares them the time and expense of working with a voice actor, an editor, and recording the voiceover.A call centre business may automate the entire process of repeating callers' input and delivering order status and account information, among other things, with the help of an AI-driven text-to-speech solution powered by the best conversational AI in the industry. These IVR voiceover recordings can also be enhanced using TTS for incredibly smooth playing over any phone system and provided ready-to-use in the necessary audio format.
Additionally, a professional-sounding voice gives an IVR-generated voice prompt greater authenticity and naturalness, which enhances the client experience.
Wavel can be used to create lifelike IVR voiceovers.
Wavel text to speech's 120+ realistic, emotion-rich voices in 20+ languages are available for consumers to use in creating voice prompts that seem natural. This technology was created to support high-quality self-service applications. Does your message need to be authoritative and formal or informal and conversational? Wavel will take care of you. Customer service organizations don't need to recruit, train, or record voice talent in order to automate the responses given by their IVR system. For IVR voice over, on-hold messages, and other voice-based applications that customers can relate to, use Wavel to produce realistic voice overs.
The fact that Wavel's IVR voices are reasonably priced is what sets it apart from other providers. Users can choose from a free trial, a Basic plan, a Pro plan, or an Enterprise plan, each of which has a different price.
A Unique Selection of Languages and Accents for Your IVR
The difficulty of communicating in a wide variety of languages provides particular difficulties for firms, especially contact centers that serve clients worldwide. A multilingual IVR system is frequently required to direct callers to the appropriate department. By implementing such a system with professionally recorded IVR voice prompts, a business can advance in a way that is both brand-affirming and culturally sensitive. This is laborious to do manually.
Making audio prompts in a variety of languages is simple with a text-to-speech platform like Wavel and its easy turnkey features. IVR voice overs can be produced by organizations using Wavel in more than 250+ different voices and 20 other languages. American English, British English, French, German, Italian, Spanish, Arabic, Hindi, Chinese, Japanese, Turkish, and Indonesian are among the languages that fall under this umbrella.